Difference between revisions of "Quality"

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877 bytes added ,  14:56, 18 April 2012
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#Understanding the causes of failures/adverse events in the context of the processes.
#Understanding the causes of failures/adverse events in the context of the processes.
#Continually doing all of the above with the aim of improving outcomes - continuous quality improvement.
#Continually doing all of the above with the aim of improving outcomes - continuous quality improvement.
=System documentation and description=
Quality Management Program-Laboratory Services (QMP-LS) defines a hierarchy of documentation:<ref name=qmpls_org>URL: [http://www.qmpls.org/LaboratoryAccreditation/OLAActivitiesEducationalTools/OLAPresentations/tabid/111/id/11/Default.aspx) http://www.qmpls.org/LaboratoryAccreditation/OLAActivitiesEducationalTools/OLAPresentations/tabid/111/id/11/Default.aspx)]. Accessed on: 18 April 2012.</ref>
*Policy.
*Process
*Procedures.
===Policy===
*High level document
*Describes rationale for processes, defines goals/objectives - includes parameters that can be measured.
===Process===
*Intermediate level document.
*Defines input and outputs, outlines the steps taken to achieve an objective - should ''not'' be overly detailed.
===Procedure===
*Low level document.
*Detailed line-by-line instructions - description of the workflow.


=Analysis=
=Analysis=
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