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#Continually doing all of the above with the aim of improving outcomes - continuous quality improvement. | #Continually doing all of the above with the aim of improving outcomes - continuous quality improvement. | ||
=System documentation and description= | =Definitions= | ||
==System documentation and description== | |||
Quality Management Program-Laboratory Services (QMP-LS) defines a hierarchy of documentation:<ref name=qmpls_org>URL: [http://www.qmpls.org/LaboratoryAccreditation/OLAActivitiesEducationalTools/OLAPresentations/tabid/111/id/11/Default.aspx) http://www.qmpls.org/LaboratoryAccreditation/OLAActivitiesEducationalTools/OLAPresentations/tabid/111/id/11/Default.aspx)]. Accessed on: 18 April 2012.</ref> | Quality Management Program-Laboratory Services (QMP-LS) defines a hierarchy of documentation:<ref name=qmpls_org>URL: [http://www.qmpls.org/LaboratoryAccreditation/OLAActivitiesEducationalTools/OLAPresentations/tabid/111/id/11/Default.aspx) http://www.qmpls.org/LaboratoryAccreditation/OLAActivitiesEducationalTools/OLAPresentations/tabid/111/id/11/Default.aspx)]. Accessed on: 18 April 2012.</ref> | ||
*Policy. | *Policy. | ||
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*Low level document. | *Low level document. | ||
*Detailed line-by-line instructions - description of the workflow. | *Detailed line-by-line instructions - description of the workflow. | ||
==Other== | |||
===Quality control=== | |||
*Examines whether a process is hitting its target(s) for its measure(s) of quality. | |||
In short: ''Does it hit the targets?'' | |||
===Quality assurance=== | |||
*Program to insure that a process is yielding the desired output(s). | |||
In short: ''Does it produce the desired output?'' | |||
=Analysis= | =Analysis= |
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