Difference between revisions of "Quality"

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318 bytes added ,  14:41, 22 January 2012
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#Identify the corrective action.
#Identify the corrective action.


===Error analysis===
===General error analysis===
*Pathology errors happen any time from when the lab gets the specimen until after the report is isssued.
*Pathology errors happen any time from when the lab gets the specimen until after the report is issued.


When errors happen:
When errors happen:
*Work-up problem - where did it occur.
*Work-up problem.
*Talk to clinican - if it is a ''[[critical diagnosis]]'' contact most-responsible physician... if unreachable physician on-call for the most-responsible physician.  
**Where did it occur?
*Talk to chief of pathology.
*Talk to the clinician.
**If it is a ''[[critical diagnosis]]'' contact most-responsible physician immediately... if they are unreachable call physician on-call for the most-responsible physician.  
*Talk to the chief of pathology.
*Incident report.
*Incident report.
*Reconstruct error.
*Reconstruct error.
**Is there another error? (What it a specimen mix-up?)
**Was it a specimen mix-up?
***Is there another error?
*Amend report(s).
*Amend report(s).
*Remedy source of error.
*Remedy source of error.


Pre-analytic:
====Pre-analytic errors====
*Container mix-up - pre-lab & in-lab.
*Container mix-up - pre-lab & in-lab.
*Block mix-up.
*Block mix-up.
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*Poor quality slides (fixation, processing, staining).
*Poor quality slides (fixation, processing, staining).


Analytic:
====Analytic errors====
*Interpretation wrong.
*Interpretation wrong.
**Difficult case.
**Difficult case.
**Technical factors (quality of slides).
**Technical factors (quality of slides).


Post-analytic:
====Post-analytic errors====
*Wrong case signed-out.
*Wrong case signed-out.
*Filing problem.
*Filing problem.
*Interpretation of report problem (poorly written, bad interpretation).
*Interpretation of report problem (poorly written, bad interpretation).
===IHC problems===
Work-up of suspected IHC problems:
*Review controls (internal and external).
**Isolated to case vs. larger problem?
***Discuss with lab/make other pathologists of the issue.
*Repeat test - to identify the cause.


==Error reduction==
==Error reduction==
48,830

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